Terms of service

Terms of Service

Overview

This website is operated by Lancashire Dog Treats, also trading as LDT Natural Dog Treats (“we”, “us”, “our”).

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, together with any additional policies referenced herein, including our Returns Policy and Privacy Policy.

If you do not agree to these Terms, you must not use our website or services.

Our online store is hosted by Shopify Inc., who provide the e-commerce platform enabling us to sell our products to you.

1. Online Store Terms

By using this site, you confirm that you are at least 18 years old, or that you have the consent of a parent or legal guardian.

You must not use our products or website for any unlawful or unauthorised purpose, nor breach any applicable UK laws, including intellectual property laws.

Any breach of these Terms may result in immediate termination of access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for legitimate reasons at any time.

Your content (excluding payment information) may be transferred unencrypted across networks. Payment details are always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

3. Accuracy of Information

Information on this website is provided for general guidance only. While we make reasonable efforts to ensure accuracy, we do not guarantee that all information is complete or up to date.

We reserve the right to amend website content at any time without notice.

4. Products, Pricing and Availability

Prices are subject to change without notice.

We reserve the right to modify or discontinue products or services at any time.

All product descriptions and images are for illustrative purposes only. We cannot guarantee exact colour display across different devices.

5. Returns and Exchanges

Returns and exchanges are governed by our Returns & Exchanges Policy, which forms part of these Terms.

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015.

6. Orders and Billing

We reserve the right to refuse or cancel orders where necessary, including where fraud is suspected or information provided is inaccurate.

You agree to provide accurate, current, and complete information for all purchases.

7. Optional Tools and Third-Party Services

We may provide access to third-party tools or links over which we have no control. Use of such tools is entirely at your own risk.

We are not responsible for third-party content, websites, or services.

8. User Submissions

Any comments, feedback, or suggestions you submit may be used by us without restriction.

You must not submit content that is unlawful, offensive, defamatory, or infringes third-party rights.

9. Personal Information

Your submission of personal data is governed by our Privacy Policy.

10. Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect, even after an order has been placed.

11. Prohibited Uses

You must not use this website to:

  • Commit unlawful acts

  • Infringe intellectual property rights

  • Transmit malware or harmful code

  • Harass, abuse, or discriminate against others

  • Interfere with website security or functionality

Breach of this section may result in termination of access.

12. Disclaimer and Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including for death or personal injury caused by negligence.

Otherwise, we shall not be liable for indirect or consequential losses arising from use of the website or products, to the fullest extent permitted by UK law.

13. Indemnity

You agree to indemnify and hold harmless Lancashire Dog Treats from any claims arising from your breach of these Terms or misuse of the website.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force.

15. Termination

These Terms remain effective unless terminated by you or us. We may terminate access if you breach these Terms.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

17. Changes to These Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of any changes.

18. Contact Information

If you have any questions about these Terms, please contact us:

Lancashire Dog Treats
📧 ldtnaturaldogtreats@gmail.com
📍 Unit 64, Foxhole Road, Euxton, PR7 1NW
United Kingdom