Shipping policy
Shipping & Delivery Information
Standard Delivery
All orders are dispatched using Royal Mail Standard Delivery, which typically takes 2–3 working days once the order has been processed.
Order Processing Times
-
Orders are processed within 48–72 hours, Monday to Friday
-
Orders placed between Friday and Sunday will begin processing on the next working day and may take 48–72 hours from that point
-
Processing times do not include delivery time
Please note that processing times may be extended during busy periods, promotions, or events.
Next Day Delivery
If you require a faster delivery service, please contact us before placing your order.
Next Day delivery may be arranged at our discretion, subject to availability and additional cost. We cannot guarantee that all orders will be eligible for this service.
Important Information
-
Delivery times are estimates provided by the courier and are not guaranteed
-
We are not responsible for delays caused by Royal Mail once an order has been dispatched
If you have any questions regarding delivery or require a custom shipping arrangement, please contact us at ldtnaturaldogtreats@gmail.com